Skip to content
A modern deli case with curved glass displaying fresh meats and cheeses for a business.

How to Pick the Perfect Delicase for Your Business

The first impression your customers have of your food often comes from your display case. A bright, clean, and well-organized presentation communicates freshness and quality before they even take a bite. This is why selecting the right deli case is about so much more than just refrigeration; it’s about merchandising. The right lighting can make your pastries look irresistible, while the right cooling system preserves the delicate texture of your salads and meats. We’ll explore all the key factors, from glass shape to energy efficiency, to help you choose a delicase that not only keeps your food safe but also makes it the star of the show.

Key Takeaways

  • Protect Your Products with the Right Refrigeration: Choose a gravity-coil system to maintain moisture in delicate, unpackaged foods like meats and salads. Opt for a forced-air system for packaged goods and baked items that benefit from consistent, fan-driven cold air.
  • Balance Display Needs with Operational Flow: Select a case size based on your sales volume, not just floor space, to keep displays looking full. Decide between a full-service or self-service model to match how your staff and customers interact in your space.
  • Invest in Features That Pay for Themselves: Prioritize durable materials like stainless steel and energy-efficient LED lighting to reduce long-term costs. Consider financing to make a higher-quality, more reliable unit affordable from the start.

What Is a Deli Case and Why Do You Need One?

A deli case is one of the hardest-working pieces of equipment in any food service business. It’s a specialized display unit designed to do two critical things at once: keep perishable food at safe temperatures and showcase it beautifully to your customers. A quality deli case maintains consistently low temperatures to keep meats, cheeses, pasta salads, and other deli items perfectly chilled and ready to serve. But their versatility extends far beyond a traditional deli. Convenience stores can use them to merchandise bottled drinks and pre-made salads, while cafes can display wraps, sandwiches, and yogurt parfaits.

Essentially, if you have fresh, grab-and-go items, a deli case is your best friend for keeping them safe and appealing. It acts as a silent salesperson, drawing customers in with a clear view of your delicious offerings. Think of it as the frontline of your food presentation. It’s the first thing customers see, and a clean, well-organized, and properly chilled display builds trust and encourages them to buy. Investing in the right case is a fundamental step in setting up a successful food business, ensuring you meet health standards while making your products look their absolute best. It's a core piece of restaurant equipment that directly impacts food safety and sales.

Refrigerated vs. Dry Cases

When you start shopping for a deli case, you'll quickly notice two main types: refrigerated and dry. The difference is simple but crucial. Refrigerated units are what most people picture—they use a cooling system to keep food cold and safe. These are essential for items like meats, cheeses, salads, and sandwiches. On the other hand, dry cases don't have refrigeration. They're designed to display items that are best at room temperature, like bread, pastries, and other baked goods. Choosing the right one is all about matching the case to your menu. Using the wrong type can lead to spoiled food or unappealing products, so it's a decision you'll want to get right from the start.

How They Benefit Your Business

Investing in a good deli case pays off in several ways. First and foremost, it’s about food safety. Refrigerated deli cases are essential for keeping fresh food out of the temperature danger zone, protecting your customers and your reputation. But the benefits don't stop there. A deli case is also a powerful merchandising tool. By displaying your food attractively under good lighting, you can catch a customer's eye and encourage impulse buys. These cases help you show off your products, which can directly lead to customers buying more. A clean, well-stocked, and visually appealing case communicates quality and freshness, building trust and turning a casual browser into a paying customer. It’s a smart investment that works to protect and grow your business.

Explore Commercial Deli Case Types

Deli cases aren't one-size-fits-all. Your choice comes down to three key factors: the glass design, your service model, and the cooling system. Getting these right ensures your products look great and stay fresh, which is exactly what you want for your business. It's about finding the perfect match for your space, your menu, and how you interact with your customers. Let's break down the options so you can feel confident in your decision.

Curved vs. Straight Glass Designs

The glass design sets the visual tone for your display. Curved glass cases offer a sleek, modern look that can make your products feel more upscale—perfect for gourmet pastries or artisanal cheeses. It’s an eye-catching design that draws customers in. Straight glass cases provide a classic, no-fuss appearance that’s common in traditional delis and butcher shops. This style gives a clear, direct view of your offerings without any distortion. Think about your brand’s aesthetic. Are you aiming for a contemporary feel or a timeless, traditional vibe? The shape of the glass is a simple way to reinforce your style and make your food the star of the show.

Self-Service vs. Full-Service Models

How will your customers get their food? In a full-service model, your staff serves customers from behind the counter. This is essential for items that need to be sliced or weighed, like meats and cheeses, and it allows for personal interaction and upselling. On the other hand, a self-service model lets customers grab what they want and go. You’ll see open-air cases for drinks and pre-made sandwiches or cases with doors for items like salads and desserts. This setup is perfect for busy environments where speed is a priority. Consider your workflow and staffing to decide which model makes the most sense for your business.

Forced Air vs. Gravity Coil Cooling

The cooling system is all about protecting your product quality. Forced-air systems use fans to blow cold air throughout the case, keeping temperatures consistent for packaged goods and baked items. However, this airflow can dry out uncovered foods. Gravity-coil systems are gentler. A coil at the top of the case allows cold air to drop down naturally, preserving the moisture in delicate products like raw meat, seafood, and prepared salads. Choosing the right cooling system is non-negotiable for food safety and freshness. Make sure your refrigerators and cases are matched to the food you sell.

Must-Have Features for Your Deli Case

Once you’ve decided on the type of deli case you need, it’s time to get into the details. The right features can make a huge difference in how well your case performs, how appealing your food looks, and how much you spend on energy bills. Think of these as the non-negotiables that will make your investment work harder for you. From the lighting that makes your pastries irresistible to the materials that stand up to daily wear and tear, every detail matters. Let's walk through the essential features to look for so you can choose a deli case that truly fits your business.

Finding the Right Size and Capacity

Bigger isn’t always better when it comes to your deli case. Before you start measuring floor space, think about your product turnover. If you sell items quickly, a smaller, more compact case can save space, reduce energy costs, and keep your display looking full and fresh. You also need to think about logistics. Measure your doorways and hallways to ensure the unit can actually get into your building. Don’t forget to leave enough clearance around the case for proper air circulation—this is critical for the condenser to work efficiently and prevent overheating. The right piece of commercial equipment should fit your space and your sales volume perfectly.

Lighting and Product Visibility

You’ve spent time preparing beautiful food; now you need to show it off. Great lighting is one of the most important sales tools you have. It makes your products look more appetizing and draws the customer’s eye. Most modern deli cases use LED lighting, which is a fantastic choice because it illuminates food brilliantly without generating extra heat. This means your sandwiches, salads, and cakes stay cool and fresh while looking their absolute best. Look for cases with strategically placed lighting that eliminates shadows and makes the colors of your food pop. Good visibility turns browsers into buyers.

Temperature Control and Energy Efficiency

Maintaining the correct temperature is crucial for food safety and quality. The type of refrigeration system your deli case uses will determine what you can store inside. Forced air systems use fans to circulate cold air, making them ideal for pre-packaged goods, drinks, and baked items. Gravity coil systems let cold air settle naturally from a coil at the top, which is better for preserving moisture in raw meats, seafood, and deli salads. Choosing the right system for your products ensures they stay fresh and helps your unit run more efficiently, saving you money on your utility bills. It’s the same principle that applies to high-quality commercial refrigerators.

Durable Construction Materials

A deli case is a significant investment, so you want one that’s built to last. Look for models with a stainless steel interior. This material is the industry standard for a reason: it’s non-porous, resists corrosion, and is incredibly easy to clean and sanitize, which is essential for food safety. For the exterior, galvanized or powder-coated steel offers a durable finish that can handle the inevitable bumps and scrapes of a busy commercial environment. These sturdy materials ensure your deli case will not only perform well but also maintain its professional appearance for years to come.

Top Deli Case Brands to Consider

Once you know what features you need, it’s time to look at brands. The market is full of great options, and picking the right one often comes down to your specific priorities, like budget, durability, or design. Let's break down a few of the most trusted names in the industry to help you find the perfect fit for your business. Each of these brands brings something unique to the table, whether it's cutting-edge technology or unbeatable value.

The Restaurant Warehouse Selection

Here at The Restaurant Warehouse, we pride ourselves on offering a curated selection of deli cases that meet the demands of any food service business. You’ll find a wide variety of models, from compact countertop units to spacious full-service displays. We focus on sourcing restaurant equipment built with high-quality materials designed to hold optimal temperatures, keeping your food fresh and safe. Our goal is to provide reliable, effective display solutions that help you showcase your products beautifully and efficiently.

A Look at True Refrigeration's Quality

If durability is at the top of your list, True Refrigeration is a brand you can count on. They are well-known in the industry for building equipment that lasts. Their deli cases are typically constructed with heavy-duty stainless steel and feature powerful, energy-efficient refrigeration systems. True’s commitment to quality is clear in every detail, from the sturdy build to the advanced cooling technology that guarantees consistent temperatures. Investing in a True deli case means choosing a piece of equipment that will be a reliable workhorse in your kitchen for years to come.

Beverage-Air's Innovative Designs

Beverage-Air stands out for its smart, innovative designs that focus on both performance and presentation. Their deli cases often come packed with features that make an operator's life easier and make products look irresistible to customers. Think bright, clean LED lighting that makes your food pop and adjustable shelving that lets you create dynamic, organized displays. Beverage-Air designs its equipment with the user in mind, giving you the tools to enhance product visibility while maintaining perfect storage conditions, which can directly help you sell more.

Avantco's Budget-Friendly Options

For new businesses or those keeping a close eye on the budget, Avantco offers fantastic, cost-effective solutions. They prove that you don’t have to sacrifice quality for a lower price point. Avantco deli cases are designed to provide reliable refrigeration and a professional display without the premium price tag. This makes them an excellent choice for small to medium-sized businesses that need dependable equipment to get started or expand. If you're looking for ways to make a purchase more manageable, exploring restaurant equipment financing can also be a great way to get the equipment you need now.

Understand Deli Case Pricing

Figuring out the budget for a new deli case can feel like a big task, but it gets a lot simpler when you know what factors into the final price. The cost isn't just a random number; it’s a reflection of the size, features, and quality you’re investing in. By understanding what drives the price up or down, you can find a unit that meets your needs without breaking the bank. Let's walk through the key elements that influence how much you'll spend on this essential piece of equipment.

How Size and Features Affect Cost

The most significant factors determining a deli case's price are its size and core features. You can find models ranging from around $1,400 for a compact unit to over $18,000 for a large, high-capacity case. A small café might only need a simple countertop display, while a bustling grocery store will require a much larger, more robust model. The key is to match the case to your operational needs. Think about how much product you need to display at once and the amount of floor space you have available. This will help you narrow down your options and find the right balance between capacity and cost as you shop restaurant equipment.

The Price of Premium Upgrades

Beyond the basic size, premium features can add to the price tag—but they often pay for themselves in performance and convenience. Upgrades like brilliant LED lighting make your products look more appealing, while movable casters give you the flexibility to rearrange your space easily. Other popular add-ons include multiple tiers for varied displays, durable stainless steel construction, and automatic defrost systems that save your staff valuable time. Investing in an energy-efficient design or precise digital temperature controls can also lead to significant savings on your utility bills over the life of the unit, making them a smart long-term choice.

What a Brand and Warranty Adds to the Price

The brand name on a deli case and the warranty that comes with it also play a role in its cost. Investing in a reputable brand often means you’re getting a higher-quality, more reliable piece of equipment built to withstand the demands of a commercial kitchen. A solid warranty provides peace of mind, protecting you from costly repairs down the road. If a top-tier model feels out of reach, remember that restaurant equipment financing can make it more accessible. This allows you to get the quality and assurance you need upfront while managing payments over time.

Choose the Right Size Deli Case

Picking the right size for your deli case is a critical decision that goes far beyond simply measuring the available floor space. It’s a balancing act. You need a case large enough to display your full range of products attractively, but not so big that it looks empty during slower periods or inflates your energy bills. A case that’s too small can cramp your style, limiting your menu and forcing constant restocking during peak hours, which can lead to missed sales opportunities.

Think of your deli case as one of your most important salespeople. It needs to be the right fit for the job. A well-sized case presents your food in the best possible light, operates efficiently, and fits seamlessly into your workflow. Before you even start looking at models, take a moment to map out your needs. Consider your daily sales volume, your kitchen layout, and the way customers move through your space. This initial planning will help you find a case that works hard for your business from day one and prevents costly mistakes.

Calculate Your Display Space Needs

First things first, get out your tape measure. You need to know the exact dimensions of the area where the deli case will go. But don't stop there—measure your doorways, hallways, and any tight corners you'll have to get through during delivery. It’s a heartbreaking (and costly) mistake to find out your new equipment won’t fit through the door. Also, remember to account for clearance. Every refrigerated case needs a few inches of open space around it for proper air circulation to prevent the motor from overheating. Think about your product turnover, too. If you sell items quickly, a smaller, more compact case might be more efficient, saving you space and energy costs.

Consider Your Kitchen Layout and Customer Flow

Your deli case should integrate smoothly into the flow of your space for both staff and customers. Think about how people move through your establishment. Will the case be full-service, with staff serving customers from behind, or a self-service model where customers can grab pre-packaged items themselves? The model you choose will dictate its ideal placement. For a full-service case, ensure your team has enough room to work comfortably behind it. For a self-service case, place it in a high-traffic area where it’s easy for customers to access without creating a bottleneck. A well-placed case makes the shopping experience better and your operation more efficient.

Match the Case to Your Menu

The food you sell is the most important factor in selecting a deli case. Different foods require different types of refrigeration to stay fresh and look appealing. The two main types are gravity coil and forced air. Gravity coil systems are ideal for delicate, unpackaged items like raw meat, seafood, cheese, and deli salads because they maintain higher humidity levels. Forced air systems circulate cool air with fans, which is perfect for packaged goods, drinks, and baked goods like cakes and pies. Choosing the right cooling system from the start ensures your food is held at a safe temperature and always looks its best for your customers. This is a key part of managing your refrigerators and overall food quality.

Match Your Deli Case to Your Products

Choosing a deli case isn’t just about finding one that fits your space; it’s about creating the perfect environment for your specific products. The right case keeps food safe, preserves its freshness and texture, and displays it in the most appealing way possible. Think of it as a stage for your culinary creations. Putting a delicate salad in a case with the wrong airflow can cause it to wilt, while storing fresh bread in a refrigerated unit can make it stale. This directly impacts your food quality, customer satisfaction, and ultimately, your profits.

Understanding the fundamental differences between case types is the first step to preventing food waste and maximizing sales. Whether you’re showcasing cured meats, artisan cheeses, fresh-baked pastries, or grab-and-go meals, there’s a case designed to keep those items looking and tasting their best. It's not just about cold vs. not cold; even within refrigerated units, different cooling technologies can make or break the quality of sensitive items like raw fish or creamy salads. Let’s break down which case is right for which products, so you can make a choice that protects both your inventory and your bottom line.

Best Uses for Refrigerated Cases

Refrigerated deli cases are the workhorses of any deli, café, or grocery store. They are essential for safely holding and displaying any perishable items that require a consistently cool temperature. This is your go-to for sliced deli meats, gourmet cheeses, prepared salads, and pre-packaged sandwiches or meals. These cases maintain a food-safe environment that slows spoilage and keeps your products fresh for customers.

High-quality refrigerators and display cases are designed to hold a specific temperature range, ensuring everything from your potato salad to your prosciutto is ready for service. They are perfect for showcasing items that customers often buy on impulse, like bottled drinks and desserts, making them a critical tool for driving sales.

When to Use a Dry Case

A dry case, also known as a non-refrigerated case, is designed for products that are best stored at room temperature. Think of all your beautiful baked goods: crusty breads, flaky croissants, muffins, cookies, and donuts. Storing these items in a refrigerated case can ruin their texture, making them hard or soggy. A dry case protects them from dust, pests, and excessive handling while still allowing customers to see everything clearly. It’s the ideal solution for showcasing your bakery items without compromising their quality, ensuring every pastry you sell is as fresh as when it came out of the oven.

Tips for Temperature-Sensitive Foods

Not all refrigerated cases are created equal, and the cooling system makes a huge difference for sensitive products. The two main types are forced air and gravity coil. A forced-air system uses fans to circulate cold air, which is great for packaged items, cakes, and pies. However, that constant airflow can dry out delicate, unpackaged foods.

For items like raw meat, seafood, cheese, and pasta salads, a gravity coil system is a much better fit. These systems have cooling coils at the top, allowing cold air to drop down naturally over the food without the use of fans. This gentle process maintains humidity and prevents sensitive products from drying out. When you shop for restaurant equipment, matching the cooling system to your menu is a crucial step.

Find the Best Deals on Deli Cases

Finding the perfect deli case for your business is one thing, but getting it at a great price is the real win. A new deli case is a significant investment, so it pays to be strategic about how you shop. With a little planning, you can find high-quality equipment that fits your budget and helps your business grow. The key is to know where to look for deals and what purchasing options are available to you. From online promotions to smart financing, there are several ways to make your purchase more affordable without compromising on the features you need to showcase your products beautifully.

Shop Online Retailers and Promotions

Shopping for your deli case online gives you the power to compare prices and features from the comfort of your office. Online suppliers often have lower overhead costs, which can translate into better prices for you. You can browse a huge selection of restaurant equipment and find the exact model that meets your needs without being limited to what a local showroom has in stock. Keep an eye out for special promotions, free shipping offers, and clearance events. Signing up for newsletters from your favorite suppliers is a great way to get notified about these deals as soon as they happen, ensuring you never miss a chance to save.

Explore Restaurant Equipment Financing

You don’t have to pay for your new deli case all at once. Most major equipment suppliers offer financing options that let you break down the cost into manageable monthly payments. This is a fantastic way to get the high-quality equipment you need now without draining your cash reserves. Good restaurant equipment financing can help you preserve capital for other essential expenses like inventory, payroll, and marketing. Before you commit to a purchase, ask about the financing plans available. It can make a top-of-the-line model much more accessible for your budget and get your business running sooner.

Watch for Seasonal Sales and Bulk Discounts

Timing your purchase can lead to big savings. Many retailers run sales around major holidays or at the end of a season to clear out inventory. If you can wait for one of these events, you might score a significant discount on the exact case you want. Another smart strategy is to bundle your purchases. If you also need new refrigerators or prep tables, buying them all from the same supplier at the same time could qualify you for a bulk discount. Don’t hesitate to ask a sales representative if they offer package deals—it could save you a lot of money in the long run.

Set Up and Maintain Your New Deli Case

Once your new deli case arrives, the real work begins. Proper setup and consistent maintenance are key to getting the most out of your investment. A well-placed, clean, and correctly operated case keeps your food safe and presents your products in the best possible light. Establishing good habits from day one saves you headaches and prevents costly repairs, ensuring all your restaurant equipment runs efficiently for years. Let’s walk through the essential steps to get your deli case up and running.

Plan for Placement and Electrical Needs

Before unboxing your new case, plan where it will go. Measure doorways to ensure it fits and check that the final spot has enough clearance for proper airflow—this is critical for the cooling system. Also, consider your product turnover. As experts note, "A smaller case might be better if your products sell quickly, saving space, energy, and money." Finally, confirm you have the correct electrical outlet. Most commercial refrigerators and cases have specific power requirements, so you’ll want to avoid last-minute electrical work.

Follow a Daily Cleaning Routine

A sparkling clean deli case is non-negotiable. It signals freshness to your customers and is essential for food safety. Make cleaning part of your team’s daily closing duties by wiping down all glass surfaces, cleaning up spills, and sanitizing high-touch areas. Some models are designed to make this easier; for instance, "Some curved glass fronts can tilt up for easier cleaning." Creating a simple checklist helps ensure nothing gets missed. A consistent routine keeps your case looking inviting and helps you spot potential maintenance issues early.

Train Your Staff on Proper Operation

Your team is on the front line, so they need to know how to operate the deli case correctly. This goes beyond just opening and closing it. If you have a refrigerated model, it will likely have "electronic controls to set the temperature." Train everyone on how to read and adjust these settings to keep food in the safe zone. They should also know how to arrange products for good circulation and what to do if they notice temperature fluctuations or strange noises. Proper training protects your inventory and ensures you’re serving safe, high-quality food.

Related Articles

Frequently Asked Questions

How do I decide between a forced-air and a gravity-coil cooling system? The right cooling system comes down to what you're selling. If your case will be filled with packaged drinks, sandwiches, and desserts, a forced-air system is a great choice because its fans keep the temperature even throughout. However, if you're displaying delicate, unpackaged items like fresh fish, sliced meats, or pasta salads, you'll want a gravity-coil system. It cools more gently, which helps keep these foods from drying out and losing their fresh texture.

Is a curved glass deli case really better than a straight glass one? Neither design is technically "better," so the choice is really about the style you want for your business. A curved glass case offers a sleek, modern look that can make your display feel more high-end and inviting. A straight glass case provides a classic, traditional appearance that gives customers a very clear and direct view of your products. Think about your brand's personality and choose the design that best complements it.

What's the biggest mistake I can make when choosing the size of my deli case? One of the most common and costly mistakes is only measuring your floor space. You absolutely must measure your doorways, hallways, and any tight corners the unit has to pass through for delivery. Another frequent error is buying a case that's too large for your sales volume. An oversized, half-empty case can look unappealing to customers and will cost you more in energy bills every month.

Besides keeping food cold, what's the main benefit of a quality deli case? Think of your deli case as your silent salesperson. Its primary job beyond refrigeration is to merchandise your food effectively. Great lighting and a clean, clear display make your products look irresistible, which encourages customers to make impulse purchases. A well-organized and attractive case builds trust and communicates the quality of your food before anyone even takes a bite.

Do I really need a separate 'dry' case for my baked goods? Yes, if you want to maintain the quality of your baked goods, a dry case is essential. Putting items like crusty bread, croissants, or muffins in a refrigerated case will ruin their texture by drawing out moisture and making them hard or soggy. A non-refrigerated dry case protects these items from dust and handling while displaying them beautifully at room temperature, ensuring they taste just as good as they look.

Previous article The 5 Best Italian Ice Cream Machines for Any Budget
Next article The Essential Guide to Miami Kitchen Equipment

Leave a comment

Comments must be approved before appearing

* Required fields

About The Author

Sean Kearney

Sean Kearney

Sean Kearney is the Founder of The Restaurant Warehouse, with 15 years of experience in the restaurant equipment industry and more than 30 years in ecommerce, beginning with Amazon.com. As an equipment distributor and supplier, Sean helps restaurant owners make confident purchasing decisions through clear pricing, practical guidance, and a more transparent online buying experience.

Connect with Sean on LinkedIn, Instagram, YouTube, or Facebook.