Continental Refrigerator Troubleshooting Guide

When your refrigerator acts up, it can feel like the entire kitchen grinds to a halt. An inconsistent temperature or a puddle of water on the floor is more than an inconvenience—it’s a threat to your inventory and your bottom line. But many of these problems don’t require an emergency call to a technician. This comprehensive guide will walk you through a simple troubleshooting checklist for your Continental refrigerator. We’ll help you identify the root cause of common issues, from frost buildup to digital display errors, and provide clear, actionable steps you can take to resolve them yourself and get back to service.

Key Takeaways

• Make Maintenance a Habit: Simple, consistent care is the best way to prevent major breakdowns. Regularly cleaning condenser coils and checking door seals will improve your refrigerator's efficiency and extend its lifespan.
• Start with the Simple Fixes: Before calling for service, run through a basic checklist. Often, issues like poor cooling or leaks are caused by simple things like a tripped breaker, an incorrect thermostat setting, or a clogged drain line.
• Know When to Call a Pro or Upgrade: While you can handle many minor repairs, leave complex electrical or refrigerant problems to an authorized technician. If service calls become frequent, it's often more cost-effective to finance a new, energy-efficient model.

Get to Know Your Continental Refrigerator Model

Before you can fix a problem, you need to know exactly what you’re working with. Continental makes a huge range of refrigeration equipment, and while they share a commitment to quality, each model type has its own design and common quirks. Think of this as the first step in any diagnosis: identifying the patient. Knowing whether you have a reach-in freezer, a prep table, or an undercounter unit will help you find the right solution faster and avoid wasting time on irrelevant advice.

Different models have unique components and are designed for specific tasks in a busy kitchen. A chef base that lives under a hot grill line will face different challenges than a glass-door merchandiser in your front-of-house. Pinpointing your model helps you understand its intended function, locate parts correctly, and follow the right maintenance procedures. Let’s break down the main categories so you can easily identify your unit and get on the path to a quick fix.

Reach-In Units and Freezers

These are the workhorses of most commercial kitchens. Reach-in refrigerators and freezers are the tall, upright cabinets that store the bulk of your ingredients. Continental is known for its durable and reliable reach-in models, which are designed to withstand the constant opening and closing of a busy service. Because Continental handles every part of production in-house, from design to assembly, they maintain tight control over quality. This means you get a dependable unit built for the long haul. When troubleshooting, remember these units are designed for holding capacity and consistent temperature, so issues often relate to airflow, door seals, or the defrost cycle.

Prep Tables and Chef Bases

If your refrigerator pulls double duty as a workspace, you likely have a prep table or a chef base. Prep tables are brilliant for sandwich or salad stations, combining refrigerated wells for ingredients with a cutting board surface. Chef bases are the low-profile, drawer-style refrigerators that sit directly under cooking equipment like griddles or fryers, keeping key ingredients right where you need them. These units are built to be incredibly durable to support heavy equipment and endure the high heat of a cook line. Their compact design makes them versatile for any kitchen layout, but their location means you’ll need to pay special attention to keeping their ventilation clear.

Undercounter and Specialty Units

Designed to maximize every inch of your kitchen, undercounter and worktop refrigerators offer convenient, accessible cold storage without taking up valuable floor space. An undercounter refrigerator fits neatly beneath your counters, making it perfect for holding daily-use items at various stations. These units are built for busy commercial environments, keeping food at safe, consistent temperatures even when doors are frequently opened. Continental also offers a variety of specialty units, like milk coolers, bottle coolers, and glass-door merchandisers, each designed for a specific purpose. Knowing your unit’s specialty function is key to understanding its unique operational needs.

How to Solve Common Refrigerator Problems

A commercial refrigerator is the heart of any professional kitchen, and when it starts acting up, it can throw a wrench in your entire operation. An inconsistent temperature or a strange new noise can be stressful, but don’t panic. Many of the most frequent refrigerator issues have surprisingly simple causes that you can often diagnose and fix on your own with a little guidance. Taking the time to understand what’s going on can save you from a costly service call and get your kitchen back to running smoothly.

Before you pick up the phone to call a technician, it’s worth doing a little detective work. Simple things like a clogged drain line or a dirty condenser coil are common culprits behind major-seeming problems. This guide will walk you through how to identify the signs of trouble, from temperature fluctuations and frost buildup to mysterious leaks and loud noises. We’ll cover the likely causes for each issue and provide clear, actionable steps you can take to resolve them. With these tips, you’ll be better equipped to handle minor repairs and know when it’s time to shop for new restaurant equipment.

Fix Temperature Control Issues

When your refrigerator stops holding its temperature, it’s a critical problem that needs immediate attention. If your unit isn’t cooling properly, start by checking a few key components. The issue could stem from dirty condenser coils, which can’t release heat effectively. A faulty thermostat might also be sending incorrect signals. Other potential culprits include a malfunctioning compressor or a broken evaporator fan motor, which is responsible for circulating cold air. Begin by cleaning the condenser coils and checking the thermostat settings. If the problem persists, you may need to inspect the fan and compressor for signs of failure. Addressing these issues quickly will protect your inventory and keep your kitchen compliant with food safety standards.

Deal with Frost and Ice Buildup

A thin layer of frost is normal, but thick sheets of ice inside your unit are a red flag. Excessive ice buildup usually points to a problem with the defrost system. This could be caused by a broken defrost heater, a malfunctioning defrost timer, or a faulty evaporator fan motor that isn’t circulating air correctly. Another common cause is a clogged or frozen defrost drain, which prevents melted water from escaping. To fix this, you’ll need to test the components of the defrost system and clear any clogs in the drain line. Keeping your commercial freezers free of excess ice ensures they run efficiently and maintain consistent temperatures.

Identify Strange Noises and Vibrations

Commercial refrigerators make noise, but if you hear new or unusual sounds like rattling, grinding, or buzzing, it’s time to investigate. These noises often come from a failing evaporator fan motor or a compressor that’s working too hard. Sometimes, the solution is as simple as tightening loose parts or panels that are vibrating. Start by checking for any loose screws or components and secure them. If the noise continues, listen closely to pinpoint the source. A noisy fan motor may need to be replaced, while a loud compressor could signal a more serious issue that requires professional service.

Stop Water Leaks and Drainage Problems

Finding a puddle of water around your refrigerator is never a good sign. Leaks are typically caused by a clogged or frozen defrost drain, which forces water to back up and spill out. Another possibility is a cracked or overflowing drain pan located at the bottom of the unit. Check your door seals, too—if they’re worn out or damaged, they can let warm, moist air in, creating excess condensation that overwhelms the drainage system. Finally, make sure your refrigerator is perfectly level, as a tilted unit can prevent water from flowing into the drain pan correctly.

Troubleshoot Digital Display Errors

If the digital display on your Continental refrigerator is blank or showing an error code, start with the most basic fix: check the power source. Make sure the unit is plugged in securely and that the outlet is working. A tripped circuit breaker could also be the culprit. If the power supply is fine, the problem might be loose wiring behind the display or a faulty control board. Carefully inspect the connections to ensure they are secure. If the display is still not working correctly after these checks, the control board may need to be replaced.

Address Door Seal and Hinge Issues

A refrigerator door that doesn’t seal properly is a major energy drain and a food safety risk. Worn, cracked, or dirty door gaskets can’t create an airtight seal, allowing cold air to escape and warm air to enter. Regularly inspect the seals on your refrigerators for any signs of damage and clean them weekly with a mild detergent. If the door isn’t closing tightly, the hinges may be misaligned. Check to see if the door is hanging evenly and adjust the hinges as needed to ensure it shuts securely. A strong seal is one of the easiest ways to maintain your unit’s efficiency and temperature.

Your Go-To Troubleshooting Checklist

When your commercial refrigerator acts up, it can feel like a full-blown kitchen crisis. But before you call for backup, take a deep breath. Many common issues have simple solutions you can handle yourself. This checklist is designed to walk you through a systematic diagnosis, from the easiest fixes to the more complex components. By following these steps, you can pinpoint the problem and, in many cases, get your unit back to perfect working order without a service call. Think of this as your first line of defense—a way to save time, money, and a lot of stress.

Run Initial Diagnostic Checks

Modern Continental refrigerators often do the initial diagnostic work for you. If your unit has a digital display, the first thing you should do is look for an error code. These codes are your refrigerator's way of telling you exactly what's wrong, pointing you toward a specific issue like a sensor failure or a defrost problem. Your owner's manual will have a list of these codes and what they mean. If you see one, you’ve already narrowed down the potential culprits significantly, giving you a clear starting point for your troubleshooting.

Check Power and Electrical Components

It might sound too simple, but you’d be surprised how often the problem is just a lack of power. Before you do anything else, confirm the refrigerator is securely plugged into the wall outlet. If it is, check the outlet itself by plugging in another small appliance you know works. If the outlet is dead, head to your breaker box to see if a circuit has been tripped. A quick flip of the switch could be all it takes to solve the problem. This basic step can save you a headache and the cost of an unnecessary service visit.

Inspect the Temperature Control System

Is your refrigerator too warm or too cold? The thermostat is the next logical place to look. It’s possible the dial was bumped or accidentally adjusted during a busy service. Check the current setting to make sure it’s where it needs to be for proper food safety. Try adjusting it slightly to see if the unit responds. If you change the setting and nothing happens, the thermostat itself might be faulty. While a replacement is a straightforward job, it’s a critical part for keeping your refrigerators running correctly.

Examine Compressor and Fan Operation

The compressor and fans are the heart and lungs of your refrigerator, circulating the cold air that keeps your inventory fresh. You can usually tell if they’re working just by listening. A healthy unit should have a low, steady hum from the compressor and the quiet whir of the evaporator fan inside. If you hear loud grinding, clicking, or complete silence, you have a problem. A silent compressor could point to an electrical issue, while strange noises often mean a mechanical failure is on the horizon.

Review the Defrost System

If you’re seeing excessive frost buildup inside your unit, your defrost system is likely the cause. This system includes a heater and a timer that work together to periodically melt away any ice that accumulates on the evaporator coils. First, check the defrost timer to ensure it’s advancing and triggering the defrost cycles as scheduled. If the timer is working, the defrost heater may have burned out. A malfunctioning defrost system forces your refrigerator to work much harder, wasting energy and leading to bigger problems down the line.

Maintain the Drainage System

Water pooling on the floor is a sure sign of a drainage issue. During the defrost cycle, melted ice flows into a drain pan through a small tube. This drain line can easily get clogged with food particles and other debris, causing water to back up and leak. You can usually clear it with a pipe cleaner or a blast of compressed air. While you’re at it, inspect the door seals. If they are cracked or torn, cold air is escaping, which can lead to excess condensation and put a strain on your entire cooling system.

A Guide to Preventive Maintenance

Think of preventive maintenance as your secret weapon for avoiding costly, middle-of-service breakdowns. A consistent routine doesn't have to be complicated, but it will save you a world of headaches, extend the life of your equipment, and keep your kitchen humming. By breaking it down into daily, weekly, and monthly tasks, you can stay on top of your refrigerator's health without feeling overwhelmed. This simple schedule helps you catch small issues before they become major problems, ensuring your equipment runs efficiently day in and day out.

Your Daily Cleaning and Monitoring Routine

A few minutes each day can make a huge difference. Get into the habit of wiping down the interior of your refrigerators and freezers to prevent sticky buildup and control odors. This is also the perfect time for a quick visual check. Make sure the unit is cooling properly and listen for any new or unusual sounds. A quick sweep around the unit to clear away dust and debris from the floor helps maintain proper airflow. This simple daily walkthrough ensures your equipment is in good shape and ready for service, preventing minor neglect from turning into a major repair bill down the line.

What to Inspect Weekly

Set aside a few minutes each week for a slightly more detailed inspection. This is your chance to look at the components that work the hardest. Check the door seals for any signs of cracking or brittleness that could let cool air escape. Take a look at the fan blades to ensure they are clean and spinning freely without obstruction. You should also listen closely to the compressor. While it will cycle on and off, listen for any excessive rattling or grinding noises that might signal a problem. Catching a worn-out part early is always cheaper and less stressful than dealing with an emergency replacement during a dinner rush.

Key Monthly Maintenance Tasks

Once a month, it’s time to focus on temperature accuracy and deeper cleaning. Use an external thermometer to verify that your refrigerator is holding steady between 35-38°F and your freezers are at or below 0°F. Consistent temperatures are non-negotiable for food safety and quality. This is also a great time to check and clear the drainage lines to prevent clogs and water leaks. If your unit has a defrost cycle, make sure it’s running correctly to avoid excessive ice buildup. These monthly checks ensure your refrigerator is not only working, but working efficiently, saving you money on energy bills.

How to Schedule Professional Service

Knowing your limits is key. While daily and weekly checks are great for DIY maintenance, some issues require an expert. If you hear the compressor making loud, persistent noises, or if the unit simply won't hold its temperature despite your best efforts, it’s time to call a qualified technician. Trying to fix complex mechanical or electrical problems yourself can often lead to more damage. If you find that service calls are becoming more frequent, it might be time to consider an upgrade. Investing in new, reliable equipment with restaurant equipment financing can be a more cost-effective solution in the long run.

Clean the Condenser Coils

If you do only one major maintenance task, make it this one. The condenser coils are responsible for releasing heat from the refrigerant, and when they’re covered in dust, grease, and grime, they can’t do their job effectively. This forces your compressor to work harder, using more energy and shortening its lifespan. At least twice a year (or more in a high-grease environment), unplug the unit and use a stiff brush and a vacuum to thoroughly clean the coils. This simple step can dramatically improve your refrigerator’s efficiency and prevent one of the most common causes of equipment failure.

Care for Your Door Seals

A faulty door seal is like leaving a window open with the AC on—it wastes energy and money. The gasket around your refrigerator door creates an airtight seal to keep the cold air in and the warm air out. Inspect the seals regularly for any rips, cracks, or areas where they might be pulling away from the door. A simple way to test the seal is to close the door on a dollar bill. If you can pull the bill out easily, your seal is too loose and likely needs to be replaced. A tight seal ensures your refrigerator maintains its temperature without constantly running, which is better for your food and your utility bills.

Find Professional Support and Parts

While you can handle many minor issues yourself, some problems require an expert. Knowing the difference is crucial for the health of your refrigerator and your business. This section will guide you on when to call for backup, how to find the right people, and how to manage parts and warranties like a pro. It’s all about making smart decisions to keep your kitchen running smoothly without causing bigger headaches down the road. Your commercial refrigerator is a major investment, and a little know-how can save you money and hassle.

Know When to Call a Professional

You’ve tried the basics, but your refrigerator is still acting up. It’s tempting to keep tinkering, but some jobs are best left to the experts. If you’re dealing with complex electrical problems, refrigerant leaks (you might notice a chemical smell or poor cooling), or a compressor that won’t turn on, it’s time to call a professional. Trying to fix these issues yourself can be dangerous and could lead to more expensive damage. Think of it as protecting your investment. A certified technician can diagnose the problem accurately and safely, saving you time, money, and a whole lot of stress in the long run.

Find Authorized Service Technicians

When you do need to call for help, don’t just search for any repair service. It’s important to find a technician who is authorized to work on Continental refrigerators. These professionals have been trained specifically on your equipment and have access to the right tools and genuine replacement parts. Using an authorized technician ensures the job is done correctly and, most importantly, keeps your warranty intact. You can typically find a list of authorized service providers on the Continental Refrigerator website or by checking the documents that came with your unit. It’s an extra step that guarantees quality service and peace of mind.

A Quick Guide to Replacing Parts

Some parts on your refrigerator are designed to be replaced over time. Think of items like door gaskets, light bulbs, or even fan blades. Regularly inspecting these components can help you catch wear and tear before it leads to a bigger problem. For example, a worn-out door seal can make your unit work harder, driving up your energy bills. When you need a replacement, always opt for genuine Continental parts to ensure a perfect fit and optimal performance. If a major component like the compressor fails and your unit is older, you might weigh the cost of repair against buying new refrigerators that are more energy-efficient.

Understand Your Warranty Coverage

Your refrigerator’s warranty is your safety net, so it’s smart to know exactly what it covers. Before you call for service, locate your warranty documents and give them a quick read. Pay attention to the duration of the coverage and what it includes—typically parts and labor for a certain period. As the official warranty often states, the manufacturer’s obligation is to repair or replace defective parts. Also, be aware of actions that could void your warranty, such as attempting major repairs yourself or using an unauthorized technician. If your unit is out of warranty and facing a costly fix, exploring restaurant equipment financing for a new model can be a practical alternative.

Maximize Your Refrigerator's Performance and Lifespan

Your Continental refrigerator is a workhorse in your kitchen, and with the right care, it can serve you reliably for years. Getting the most out of your unit isn't just about fixing it when something goes wrong; it's about setting it up for success from day one and maintaining it with simple, consistent habits. Think of it as an investment in your kitchen's efficiency and your peace of mind. By focusing on proper installation, temperature management, smart loading practices, energy efficiency, and a regular maintenance schedule, you can extend the life of your equipment and ensure it runs at peak performance. Let's walk through the key steps to keep your refrigerator in top shape.

Install Your Unit Correctly

Proper setup is the foundation for a long-lasting refrigerator. Start by making sure the unit is on a level surface. An uneven floor can cause the doors to misalign, leading to poor seals and wasted energy. It’s also crucial to leave enough space around the refrigerator—especially at the back and top—for proper ventilation. Your unit’s condenser needs room to breathe to dissipate heat effectively. While many models are designed to save space while still holding a lot of food, skimping on clearance can make the system work harder than it needs to, leading to premature wear and tear.

Manage Your Refrigerator's Temperature

Maintaining the correct temperature is non-negotiable for food safety and quality. For your Continental refrigerators, aim to keep the internal temperature between 35-38°F. For freezers, the sweet spot is around -10°F to ensure everything stays solidly frozen. Don't rely solely on the built-in thermostat; it's a good idea to place a separate appliance thermometer inside to get an accurate reading. A simple but effective habit is to let hot foods cool down to room temperature before storing them. Placing hot items directly inside forces the compressor to work overtime to bring the temperature back down.

Load Your Refrigerator the Right Way

How you organize your refrigerator's contents directly impacts its performance. It can be tempting to pack it to the brim during a busy service, but avoid packing the fridge too full. Overcrowding blocks airflow, preventing cold air from circulating evenly. This creates warm spots and makes the cooling system work harder to maintain a consistent temperature. Make sure to leave some space between items and between the items and the interior walls. This simple practice not only improves efficiency but also helps you keep your inventory organized and easily accessible.

Simple Tips for Energy Efficiency

An energy-efficient kitchen is a more profitable one, and your refrigerator plays a big role in your utility bills. Continental is an ENERGY STAR® Partner, so their products are already designed to save energy. You can help things along with a few good habits. First, minimize the time the doors are open. Decide what you need before you open it. Second, check the door gaskets regularly for any cracks or gaps that could be letting cold air escape. Finally, try to place your unit away from heat sources like ovens, ranges, or deep fryers, as external heat makes the refrigerator work harder.

Create a Regular Maintenance Schedule

Preventive maintenance is your best defense against unexpected breakdowns. A consistent schedule will keep your refrigerator running smoothly and help you catch small issues before they become big problems. Your routine should include cleaning the condenser coils, evaporator coils, and the inside of the fridge often. Create a simple checklist: daily tasks like wiping up spills, weekly checks of door seals, and monthly tasks like cleaning the condenser coils. Sticking to a schedule protects your investment in your restaurant equipment and ensures it’s always ready for service.

How to Choose Your Next Continental Refrigerator

Selecting a new commercial refrigerator is a major decision for any kitchen. It’s not just an appliance; it’s a cornerstone of your daily operations, responsible for keeping thousands of dollars worth of inventory safe and fresh. Continental has built a strong reputation for quality and service, making their units a reliable choice. But with so many models available, how do you find the perfect fit?

Thinking through a few key factors will help you make a smart investment that serves your business for years to come. We’ll walk through everything from size and energy use to special features and installation needs. By focusing on what truly matters for your kitchen's workflow and budget, you can confidently choose a Continental refrigerator that meets your demands. Let's find the right unit to support your success.

Pick the Right Size and Capacity

Before you fall in love with a specific model, grab a tape measure. The first step is always to measure the physical space where the unit will live. Note the height, width, and depth available, and don't forget to account for clearance—refrigerators need space around them for proper ventilation. Continental is known for versatile and compact designs, so even if you have a tight spot, you can likely find a unit that fits.

Next, think about internal capacity. How much food do you need to store? This depends on your menu, order frequency, and sales volume. A busy restaurant that gets daily deliveries might need less space than one that stocks up weekly. Consider the type of shelving you need and how you’ll organize ingredients. The goal is to find a balance; you want enough room to avoid overcrowding but not so much that you’re paying to cool empty space. Browse different refrigerators to get a feel for the sizes available.

Compare Energy Ratings

Your refrigerator will run 24/7, making it one of the biggest energy consumers in your kitchen. An inefficient model can quietly add hundreds or even thousands of dollars to your annual utility bills. That’s why it’s so important to check the energy ratings. As a proud ENERGY STAR® Partner, Continental is committed to creating efficient commercial refrigeration solutions that are better for both the planet and your bottom line.

An ENERGY STAR® certified refrigerator can be significantly more efficient than a standard model. It uses high-performance compressors, better insulation, and more effective designs to keep food cold with less power. While an energy-efficient unit might have a slightly higher upfront cost, the long-term savings on your electricity bill make it a wise financial decision.

Identify Essential Features

Every kitchen operates differently, so the right features depend entirely on your needs. Continental offers a wide range of standard options and can even custom-build equipment to fit specific requirements. Start by thinking about your workflow. Do you need a reach-in unit for bulk storage in the back-of-house, or would a low-profile chef base that doubles as a workstation be more useful on the line?

Also, consider door types. Glass doors are great for quickly seeing inventory, which can reduce the time the door is open. However, solid doors typically offer better insulation. Think about shelving adjustability, interior lighting, and whether you need advanced temperature alarms. Making a list of your must-have features will help you narrow down the options and find a refrigerator that truly works for you.

Consider the Costs

Budget is always a factor, but it’s helpful to think about the total cost of ownership, not just the initial price tag. A high-quality, durable refrigerator from a brand like Continental is an investment. It’s built to withstand the demands of a commercial kitchen, which means fewer service calls and a longer lifespan than a cheaper alternative. When you factor in energy savings and reliability, a well-made unit often costs less over time.

Of course, the upfront cost still needs to fit into your budget. We understand that purchasing new equipment is a significant expense, which is why we offer flexible restaurant equipment financing options. This can make it easier to get the high-quality equipment your business deserves without straining your cash flow, allowing you to invest in a refrigerator that will support your operations for years.

Review Installation Needs

Finally, plan for a smooth delivery and installation. Before your new refrigerator arrives, map out its path from the delivery truck to its final spot in the kitchen. Measure doorways, hallways, and corners to ensure it will fit through without any issues. Continental units are often designed to save space, but you still need to confirm the route is clear.

Once it’s in place, proper installation is key to performance. The unit must be level, have adequate clearance for airflow (check the manufacturer’s specifications), and be plugged into the correct type of electrical outlet. If you’re not comfortable handling the installation yourself, it’s always a good idea to have a professional do it. A correct setup from day one will prevent future problems and ensure your new refrigerator runs efficiently.

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Frequently Asked Questions

My refrigerator isn't getting cold enough. What are the first things I should check before calling for service? Before you pick up the phone, run through a few simple checks that often solve the problem. First, make sure the thermostat wasn't accidentally bumped to a warmer setting. Next, check that the door is sealing completely and that nothing is blocking it from closing tightly. You should also ensure there's enough space around your items inside for air to circulate properly. Finally, take a look at the condenser coils; if they're covered in dust or grease, they can't release heat effectively, which forces your unit to work harder for less cooling power.

How often should I be cleaning the condenser coils, and why is it so important? Think of the condenser coils as your refrigerator's lungs. They need to be clean to breathe and release heat. When they get clogged with dust and grime, the compressor has to run constantly to keep the unit cool, which wastes a ton of energy and can lead to premature failure. You should plan to clean them thoroughly at least twice a year. If your kitchen has a lot of grease in the air, like near a fryer line, you'll want to clean them more frequently, perhaps every three months.

My refrigerator is making a strange noise. How can I tell if it's a serious problem? Commercial refrigerators are never completely silent, but you'll get used to their normal hums and clicks. You should pay attention to any new or different sounds. A rattling noise might just be a loose panel that needs tightening. However, a loud grinding or squealing sound often points to a failing fan motor or a struggling compressor. If you hear these more aggressive noises, it's a good idea to investigate further, as they can be early warnings of a more significant issue.

At what point should I stop repairing my old refrigerator and consider buying a new one? This is a big question that usually comes down to a cost-benefit analysis. If you find yourself calling a technician every few months or if a major, expensive component like the compressor fails, it's time to weigh the repair bill against the price of a new unit. An older refrigerator is also likely less energy-efficient. Investing in a new, ENERGY STAR® rated model can save you a significant amount on utility bills over time, and it comes with the peace of mind of a fresh warranty.

Why is there a thick layer of ice building up inside my freezer? While a thin layer of frost can be normal, thick sheets of ice are a clear sign that something is wrong with your defrost system. This system is designed to periodically melt away any ice that forms on the evaporator coils. When it fails, ice just keeps accumulating, which hurts airflow and makes your freezer work much harder. The issue could be a faulty defrost timer, a broken heater, or even just a clogged drain line that isn't letting the melted water escape.